EQuIS Alert Form

<< Click to Display Table of Contents >>

Navigation:  EQuIS Library > Forms > EarthSoft Standard Forms >

EQuIS Alert Form

Form Name: EQuIS Alert Form

File Name: EarthSoft.Forms.Library.160666.dll

Software: EQuIS Professional

Source: Available for the EarthSoft Primary Point of Contact (POC) on the EarthSoft Community Center downloads dashboard > Products > Additional Resources > v7.0

 

Description: The EQuIS Alert Form automatically submits error occurrence information to EarthSoft, and supplements default exception errors with the latest available information about cause, workaround options, and available or pending resolution.

 

Installation Instructions: Download the EQuIS Alerts Form from the EarthSoft Community Center, unblock the *.zip file and extract the DLL to the EQuIS Professional installation folder. For default installations the directory is C:\Program Files\EarthSoft\EQuIS. The form will be available for selection once Professional has been relaunched.

 

Overview:

This form doesn't require any specific user input. When an error occurs it will automatically be reported to EarthSoft. The error message may be replaced with additional information regarding the error, potential causes and links to the related documentation.

 

The user may view the full error details by selecting Show Details or email support by selecting Contact Support.

 

Note: The form handles application or system exception errors; it does not cover information messages, such as "The UPDATE statement conflicted with the FOREIGN KEY constraint".

 

What is included in error reporting?

 

Details about the error and where it occurred

Product version

System information

 

Notes:

 

Contact information is not included in the automatic error report.

To request more information or updates directly, contact support@earthsoft.com using the Contact Support button on the EQuIS Alert Form.

The form is not publishable by design.